Track Appointment Reschedules

Starting today, Accudemia is tracking appointment reschedules. Every time the date or time of an appointment is modified, Accudemia saves the information of the person who made the change and when they did it.

Changes in other fields are not considered as a re-schedule. If an administrator decides to update the comments or re-assign it to a different tutor, for example, it will not be considered a reschedule.

Reschedule Tracking

When an appointment is rescheduled, it will have an icon like this one:

Clicking on the name of the student will open the window in the right with the details of the reschedule:

If the appointment was re-scheduled more than once, the information of each time it was re-scheduled will be shown in multiple lines.

Filters

In addition to that information above, we have added filters to show only appointments that have been rescheduled in the "View All Appointments" screen and the "Appointment - No Shows" report.

In the View All appointments screen, you can find the filter on the left of the screen; right under the Show Canceled and Show Voided options.

Restrictions

In addition to the options mentioned above, we are adding a new restriction for appointments. Under Control Panel > Appointments, you can limit how many times an appointment can be rescheduled:

You can also set it to zero to completely disable appointment rescheduling. Note that, as in the other restrictions, this option can be overwritten by appointment administrators.

Let us know if you have any questions in the comments below!

Comments

Did you know? You can create groups from filtered reports

On reports: when you create and filter a report it "automatically" creates a User Group. After creating a report that you need, where you have filtered all of the students with " MATH "(Subject Areas), selected only the " Freshman "(Student Demographic) who have visited the center for " Tutoring "(Service Type) more than 3 times on a Visitor History report you decide you want to save that group and call them " Freshman needing Math Help ." You can do this after you run that report by visiting the User Accounts > Groups section on the left-side navigation panel. Once there simply click on the Report Generated Groups tab, then click on the report you just ran, and click edit . At this point you can name the group and hit save changes and the group will now be available for you to use as a group filter in future reports.

Accudemia 7.0 Released

We are happy to announce that, as we have previously announced, we have released Accudemia 7.0 to all our customers. Here are the resources you can use to get started: User Manual: https://www.attendance-tracking.com/docs/doku.php/accudemia Knowledge Base: https://desk.zoho.com/portal/engineerica/kb/engineerica/accudemia-faq Videos: https://www.youtube.com/playlist?list=PLYq4Bcd5ZvTJ38RwysgP3X6lpSbNm5uHf Upcoming webinars: https://www.engineerica.com/accudemia/webinars/#sign-up Or watch the recorded webinar:

Sign-In and Appointment Restrictions

We are excited to announce that we are introducing 2 new features today. When the students sign-in or create an appointment, now you can limit what courses and staff members to display. There are 2 types of restrictions available that you can use: The first one is the Student-Staff Member Association . This lets you assign specific staff member to specific students, so you can decide who works with who. The second one is the Service-Subject Area Association . That means that only certain courses will be displayed when a service is selected. For example, certain services like Tutoring might require all the student courses to be displayed, while a Self Study service might require the students to select a different kind of activity only for tracking purposes. The restrictions can be found under Administration > Restrictions in Accudemia 7.0. Once there, select the restriction type you want to edit. Then, 1) Select the Center you want to apply the restriction to. 2) Cli

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