We are pleased to announce that we have improved the online help in Accudemia and also added a new way to submit support tickets. You can find those new additions in the Online Help button:
Clicking there will give instance access to search our Knowledge Base and the option to either contact us if you are a registered technical contact, or to contact the center administrator if you're not.
By creating a ticket using this new tool, you can (optionally) submit context information (such as your browser information) and authorize the support team member helping you to see the data you're seeing.
Hope you enjoy the new additions we designed to give you better and faster support.