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Showing posts from July, 2018

Less is More: We’ll remember your selections

Starting today, Accudemia will remember the selections you make in multiple screens. That means that you won't have to select your center, your name or other filters over and over again. Every time you pick an option, if you navigate away from that screen and come back, the same option will be picked.In the Intake System for example, that means that we are going to take you directly to your center (if the Waiting Line is enabled) and we'll give you the option to select a different center.That means that you won't need to select the same filters several times.If you want to change how it works for one or more filter, you can do so by going to My Settings and selecting Site Navigation. There you will see over 20 options that let you nip pick what Accudemia remembers and what not.Also, along with this important update that makes Accudemia easier to use, we have updated a few screens, icons and added a new "Refresh" button in key screens that will let you refresh the…

New Support Channel

We are pleased to announce that we have improved the online help in Accudemia and also added a new way to submit support tickets. You can find those new additions in the Online Help button:Clicking there will give instance access to search our Knowledge Base and the option to either contact us if you are a registered technical contact, or to contact the center administrator if you're not.By creating a ticket using this new tool, you can (optionally) submit context information (such as your browser information) and authorize the support team member helping you to see the data you're seeing.Hope you enjoy the new additions we designed to give you better and faster support.