Skip to main content

Accudemia Updates on July 3rd

These are the things you need to know after the update that we did today:

All Users:

You don’t have to do anything special. We have increased the security of the information stored in our servers.

Some users might receive a message saying that your password has expired. If that’s your case, then you need to go to the Accudemia login screen and click on the  “Forgot your password?”  link.

Once there, type your ID and email address to reset your password.  Follow the instructions in the email received to complete the password reset. If you are not able to reset your password that way, it might be because we don’t have your email address on file, which means that we cannot verify your identity and you need to contact your center’s administrator so they can reset it for you.

IT Administrators:

As we announced a couple weeks ago, you will need to update the import utility (ADX) for it to work. You will also need to update your Accudemia’s password.

To update your password, access Accudemia, and click on  My Profile:

image

Then, click on the  (Set Password)  link, type your new password and click  Accept  to close the popup. Click  Save Changes  to finish.

Now, open ADX as you would normally do, but instead of logging in, click on  More Options  and then on  Version Information:

image

Click  Yes  to check for updates.  Since the update is mandatory, it will start to automatically download the new version of ADX.

Once you have reset your password and updated ADX, you’re all set!

Happy Independence Day!

The Accudemia Team

Comments

Popular posts from this blog

Referrals and Early Alert System Quick Start

I decided to write a quick step-by-step guide to start using the Referral and Early Alert System (AREAS). I hope it will help you get started with the software in just a couple minutes. In this post everything is done by hand, that means that you are going to have to type all student names, subject areas and all the information you might need. Once you have the whole thing up and running you probably will import all the other information; so I suggest you to start creating one or 2 students, one or 2 instructors, and so on. If it’s the first time you access Accudemia, maybe you went through the initial Configuration Wizard which let’s you setup the basic stuff. In this guide we will verify all the required information is there, and create it if it is not. 1. Create the Staff Accounts: It’s always a good point to start; once you have created the administrator accounts in Accudemia they can help you to setup all the other things. You can do it from the User Accounts menu. Just make su

Create Virtual Appointment Sessions

Just released! Watch the introductory video: Read this guide for more information

Did you know? You can create groups from filtered reports

On reports: when you create and filter a report it "automatically" creates a User Group. After creating a report that you need, where you have filtered all of the students with " MATH "(Subject Areas), selected only the " Freshman "(Student Demographic) who have visited the center for " Tutoring "(Service Type) more than 3 times on a Visitor History report you decide you want to save that group and call them " Freshman needing Math Help ." You can do this after you run that report by visiting the User Accounts > Groups section on the left-side navigation panel. Once there simply click on the Report Generated Groups tab, then click on the report you just ran, and click edit .  At this point you can name the group and hit save changes and the group will now be available for you to use as a group filter in future reports.