Users can now contact the Center Administration or Help Desk

Here is a new feature that allows your center to give a better service and increase the quality of your support team!

With this new feature all users in the system, that are logged in to their homepage, can now contact the center/college administrators to get information or help about the center activities or anything they want.

To do so, they have to click on ‘Contact center administrator’ in the navigation bar…

And this new screen will be shown…

The logged-in user’s e-mail address and phone number will be automatically loaded (if set in the user’s profile). Then the user can enter his message and click ‘Send’.

Ok… So where does this message go? Good question! This is automatically sent by e-mail to the center administrators’ e-mail addresses loaded in the Control Panel. You can set/change these e-mail addresses by going to Control Panel->Web Site Settings->User Accounts->Communication.

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Did you know? You can create groups from filtered reports

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We are excited to announce that we are introducing 2 new features today. When the students sign-in or create an appointment, now you can limit what courses and staff members to display. There are 2 types of restrictions available that you can use: The first one is the Student-Staff Member Association . This lets you assign specific staff member to specific students, so you can decide who works with who. The second one is the Service-Subject Area Association . That means that only certain courses will be displayed when a service is selected. For example, certain services like Tutoring might require all the student courses to be displayed, while a Self Study service might require the students to select a different kind of activity only for tracking purposes. The restrictions can be found under Administration > Restrictions in Accudemia 7.0. Once there, select the restriction type you want to edit. Then, 1) Select the Center you want to apply the restriction to. 2) Cli

Create Virtual Appointment Sessions

Just released! Watch the introductory video: Read this guide for more information

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