Make those courses available in your center!

As a support tech, you receive several times the same question. This is about one of those things that many user usually forget: courses are not available by default to all centers. When you create a new center, you need to assign the subject areas that can be taught in there. The same happens when you create a new subject area.

To solve the problem, you need to import a file with 3 columns: Center Name, Subject Area Code Prefix and Subject Area Name.
For example:

Center Name	Subject Area Code Prefix	Subject Area Code
Math Center	MAT	101
Math Center	ALG	201
Writing Center	HIS	101
…	…	…

And so on.

In this case, MAT-101 and ALG-201 would be assigned to the Math Center and HIS-101 would be assigned to the Writing Center.

If you want to assign all subject areas to all centers, you might want to use the export feature to get the list of subject areas.

Comments

Did you know? You can create groups from filtered reports

On reports: when you create and filter a report it "automatically" creates a User Group. After creating a report that you need, where you have filtered all of the students with " MATH "(Subject Areas), selected only the " Freshman "(Student Demographic) who have visited the center for " Tutoring "(Service Type) more than 3 times on a Visitor History report you decide you want to save that group and call them " Freshman needing Math Help ." You can do this after you run that report by visiting the User Accounts > Groups section on the left-side navigation panel. Once there simply click on the Report Generated Groups tab, then click on the report you just ran, and click edit . At this point you can name the group and hit save changes and the group will now be available for you to use as a group filter in future reports.

Sign-In and Appointment Restrictions

We are excited to announce that we are introducing 2 new features today. When the students sign-in or create an appointment, now you can limit what courses and staff members to display. There are 2 types of restrictions available that you can use: The first one is the Student-Staff Member Association . This lets you assign specific staff member to specific students, so you can decide who works with who. The second one is the Service-Subject Area Association . That means that only certain courses will be displayed when a service is selected. For example, certain services like Tutoring might require all the student courses to be displayed, while a Self Study service might require the students to select a different kind of activity only for tracking purposes. The restrictions can be found under Administration > Restrictions in Accudemia 7.0. Once there, select the restriction type you want to edit. Then, 1) Select the Center you want to apply the restriction to. 2) Cli

Create Virtual Appointment Sessions

Just released! Watch the introductory video: Read this guide for more information

Accudemia Official Blog

Search This Blog