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Make those courses available in your center!

As a support tech, you receive several times the same question.  This is about one of those things that many user usually forget: courses are not available by default to all centers.  When you create a new center, you need to assign the subject areas that can be taught in there. The same happens when you create a new subject area.

To solve the problem, you need to import a file with 3 columns: Center Name, Subject Area Code Prefix and Subject Area Name.
For example:

Center Name Subject Area Code Prefix Subject Area Code
Math Center MAT 101
Math Center ALG 201
Writing Center HIS 101

And so on.

In this case, MAT-101 and ALG-201 would be assigned to the Math Center and HIS-101 would be assigned to the Writing Center.

If you want to assign all subject areas to all centers, you might want to use the export feature to get the list of subject areas.

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Make a subject area available to all students and/or in all centers without importing files!

If you go to edit a Subject Area you’ll see that you have now two new options: “Available to all Students” and “Available in All centers”.

The first option is very handy in the situation where you are using enrollment but you have a subject area that should be available to all students. Before this option, you would have to upload an import file with all the students and the corresponding subject area, but now you just check this option in and that’s it!

The second option will help you associate a subject area to all the centers in your system. Again, before this option an import file was needed in order to save this relationship.

You can also set this options via ADX when you import courses!

You can see these options in the image below…